This concludes our introduction to Cap Gemini Ernst & Young’s Value Web framework for strategy formulation. You learned that the Value Web is a customer-focused, firm-coordinated network that consists of interconnected constituents that provide elements of a total solution. Value Webs can be developed for entire industries, a specific firm located within a specific market,…

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If a firm manages to establish relationships with strong independent authorities, these linkages should be strengthened via relationship building and capability sharing to ensure a lasting, favorable impression. Establishing relationships with weak independent authorities may not be a priority for most firms. Share and Enjoy:

Establishing preferred relationships, pursuing joint marketing or brandingcampaigns, or bundling products/services to raise switching costs areexamples of actions a firm may pursue with strong complementors. Alternately,weak complementors may be persuaded to allow for exclusive relationshipsor to open their channels of distribution to also include the firm’sofferings. Share and Enjoy:

The last step in our exercise is to develop a set of strategic initiatives. Because such initiatives are unique to any given firm and the industry it is operating in, we cannot attempt to lay out specific recommendations for your organization without further due diligence. However, we can present you with a set of generic…

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