Professional Services (2)
In addition to custom development and package implementations, CGE&Y is providing systems integration services. According to the Forrester Research, approximately 45 percent of the costs in e-commerce projects are related to systems integration. We’ve all heard the mantra: “Integrate your processes with what you do on the Web,” forcing the integration between Web and legacy systems. The key to success lies in the integration of business processes, ERP, CRM, and supply chain applications, and mobility, an area where CGE&Y has established a leadership position, building on years of application integration expertise and thousands of completed projects.
Aside from enterprise consultancies and systems integrators, solution vendors themselves are frequently building consulting services around mobility—most frequently directly related to the company’s offering. For example, BEA Systems, IBM, Oracle, PeopleSoft, and SAP have developed professional services groups within their organizations that assist the company’s customers with making the right choice regarding technologies.
Taken From : Enterprise Guide to Gaining Business Value from Mobile Technologies
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